Our Promise to You!
We want you to be completely satisfied with your decision to join us. If, for any reason, you are not totally
happy within 30 days from the date your insurance comes effective with us, I want you to let us know. Should
you decide to cancel your policy, we will gladly refund the entire unused premium you paid – no questions
asked. No hard feelings, either. All you need to do is write, “cancel” on the policy declaration page, sign and
mail it back. This offer is void if any claims have been, or are to be, made under the policy or if there was any
misrepresentation on any application.
After the first 30 days of your relationship with Hanby, your total and continuous satisfaction is of paramount
importance to us. So, if you should change your mind for any reason thereafter, we want you to write and tell
us. We will cancel your policy as of the date we receive your letter and refund the full amount of the unused
premium to you – no questions asked. All you need to do is write, “cancel as of (include date)”, sign and mail it
back with your letter.
No Pressure – No Hassle Promise
Our goal is to take the hassle out of buying insurance. We want to educate you on what you are buying and
help you make an informed decision. Since your insurance program is such an important part of your financial
well-being, we want you to understand completely the coverage you have purchased and what it will do for
you. Our promise to you is that we will never hard sell you insurance, use slick sales techniques or pressure
you to make a decision that you aren’t comfortable with. We even promise to tell you if you are getting a better
deal with your current company!
Total Client Satisfaction Guarantee
If you have any questions or comments, please call our office and speak to Erin Neill. Her direct number is
(972) 285-0382. By affixing our signature below, we attest that this is our Continuing Guarantee and our Total
Client Satisfaction Guarantee, plus our commitment to give you unparalleled service.