What is a C.L.U.E.® Report?

What It Does

Insurance companies use reports to help determine your rates. One of the reports they use is called a C.L.U.E.® (Comprehensive Loss Underwriting Exchange) Report. This shows the accidents and claims you’ve had over the last five years. Most of the time, it shows at-fault accidents, but it can also show not-at-fault accidents and uninsured motorist claims.

For homeowner’s insurance, a C.L.U.E.® Report is used to show any home claims filed on your property. This can be anything from a hail storm to a water damage claim.

Get a Copy

When you’re getting quotes for insurance, you might want to get a copy of your C.L.U.E.® Report. You can usually get a copy of it once a year from Lexis Nexis. That will help you really see what’s on your record.

How to Clean Up your C.L.U.E.® Report?

Once something is on your report is nearly impossible to have it removed. The best way to remove an item that should not be on your report is to go back to the carrier that placed it there and ask them to report to Lexis Nexis that it was added in error. You also have the option to dispute the information directly with Lexis Nexus.  Typically this is a slow process and will take time. I usually ask my clients to get a letter (sometimes called a letter of experience) from the company or claims adjustor who handled the claim stating the outcome of the incident. I then advise our clients to keep the letter for the next 5 years and I keep them in our files as well.

That is what a C.L.U.E.® Report is and how it is used. If you have any questions, please reach out to us!

Another great article regarding the C.L.U.E.® Report can be found here: Clark.com