We are always looking for GREAT people to join our team.
If you are interested in joining Team Hanby, please see below for a list of positions we are currently hiring for.
As one of North Texas's premier independent insurance agencies, Hanby Insurance has earned the trust of its clients through eight decades of unwavering integrity and exceptional service. Since 1940, we've built lasting partnerships with individuals, families, and businesses by delivering comprehensive protection tailored to each client's unique circumstances.
Our mission centers on three fundamental commitments: cultivating deep, enduring relationships with our clients, creating positive impact throughout our communities, and fostering an inclusive environment where every team member thrives and delivers their finest work.
At Hanby Insurance, we believe excellence emerges through collaboration, continuous learning, and genuine dedication to your peace of mind. When you join our client family, you gain access to personalized expertise that evolves with your changing needs. We celebrate innovation and reward our team for bringing fresh perspectives, maintaining positive attitudes, and working together to exceed expectations.
Commercial Lines Account Manager (April 2025)
As a Commercial Lines Account Manager, you'll serve as the primary point of contact for our business clients, managing complex commercial insurance portfolios and providing expert guidance on risk management solutions. You'll build lasting relationships while ensuring our clients receive the protection their businesses need.
Key Responsibilities:
- Manage portfolio of commercial accounts, serving as the primary client contact.
- Conduct thorough reviews of client policies to identify coverage gaps and opportunities.
- Process endorsements and renewals with accuracy and efficiency.
- Collaborate with underwriters to secure optimal coverage solutions for clients.
- Provide detailed explanations of coverage options and policy terms to clients.
- Identify cross-selling and upselling opportunities within existing accounts.
- Respond promptly to client inquiries and resolve issues with a customer-first approach.
- Document all client interactions in the agency management system.
- Stay current on industry trends, emerging risks, and insurance products.
- Assist with claims reporting and coordinate with claims adjusters when necessary.
- Support producers in preparing proposals and presentations for new business opportunities.
- Participate in client meetings and risk assessment activities as needed.
Qualifications:
- Property & Casualty license required
- 5+ years of commercial lines insurance experience
- Proficiency with Microsoft Office applications
- Strong understanding of commercial insurance coverages (GL, Property, Auto, Workers' Comp, etc.)
- Excellent communication and relationship-building skills
- Detail-oriented with superior organizational abilities
- Problem-solving mindset with a commitment to finding solutions
- Experience with industry-specific exposures and coverages preferred
- CISR, CIC, or CPCU designation is a plus
- Agency tech stack includes AMS360, Agency Zoom, and Wunderwrite.
Benefits:
- Competitive base salary and bonuses.
- Benefits package including health insurance and retirement plan.
- The company covers CE and license renewals.
- Opportunity for advancement in a growing agency.
- Supportive team environment focused on your success.
To begin the application for this role on our team, please follow this LINK.
Commercial Lines Assistant (September 2025)
As a Commercial Lines Assistant, you'll assist our commercial lines account managers and producers on a daily basis.
Key Responsibilities:
- Assist with certificates of insurance.
- Work with clients on inspections and loss control recommendations to make sure they are completed.
- Process and follow up on endorsements and renewals with accuracy and efficiency.
- Work with the front desk to send out client policies in a timely manner.
- Provide detailed explanations of coverage options and policy terms to clients.
- Identify cross-selling and upselling opportunities within existing accounts.
- Respond promptly to client inquiries and resolve issues with a customer-first approach.
- Document all client interactions in the agency management system.
- Stay current on industry trends, emerging risks, and insurance products.
- Assist with claims reporting and coordinate with claims adjusters when necessary.
- Support producers in preparing proposals and presentations for new business opportunities.
- Participate in client meetings and risk assessment activities as needed.
Qualifications:
- Property & Casualty license required
- 1+ years of commercial lines insurance experience
- Proficiency with Microsoft Office applications
- Basic understanding of commercial insurance coverages (GL, Property, Auto, Workers' Comp, etc.)
- Excellent communication and relationship-building skills
- Detail-oriented with superior organizational abilities
- Problem-solving mindset with a commitment to finding solutions
- Agency tech stack includes AMS360, Agency Zoom, and Wunderwrite.
Benefits:
- Competitive base salary and bonuses.
- Benefits package including health insurance and retirement plan.
- The company covers CE and license renewals.
- Opportunity for advancement in a growing agency.
- Supportive team environment focused on your success.
To begin the application for this role on our team, please follow this LINK.
Team Culture and Office Environment
At Hanby, we are a close-knit team that succeeds by supporting one another and our community. We are passionate about providing the best insurance solutions for our clients. We take time to educate them on insurance products and coverage, and should a claim occur, we have an in-house claims liaison to walk them through the entire claims process.
To make sure our team is as efficient as possible, we provide the latest technology in the industry:
- Computer stations that include new laptops, multiple monitors, cordless keyboard/mouse, headsets
- E-Signature, easy to use management system, sales tracking software, and office intranet
- Ability to communicate with clients through multiple channels: Text, Phone, and Email
We are dedicated to our community and do our best to support other businesses and organizations whenever possible. Some of the organizations we have supported over the years include:
- Boys and Girls Club of Northeast Texas
- Rockwall County Children’s Advocacy Center
- Meals on Wheels Senior Services of Rockwall County
- Rockwall County Helping Hands
- Soroptimist International of Rockwall
- Rockwall Independent School District, Jacket Backers, and Jacket Babes
- Rockwall Downtown Association
Regardless of what is going on in the office, we frequently take time to have fun!