Join Our Team

Interested in joining the Hanby team? Positions we are currently hiring for are listed below. Don’t see the position you’re looking for? Please send your resume to Erin@HanbyInsurance.com with the subject line “Your Next Team Member!”. We are a growing agency and will continue hire new positions as we grow.

Client Experience Coordinator

This position is the most important position in our agency. It is the first impression all future clients have of the agency. Our Client Experience Coordinator must have a great positive attitude each day. Must come across happy and upbeat with every client conversation. Must be able to route clients to the person who can most effectively handle their needs very quickly, in less than a minute. You must be neat and well organized. Our office expects everyone to work hard and do their best every single day.

Essential Duties & Responsibilities:

  • Answer each call that comes into the agency and route call accordingly
  • Greet each client who comes in the office
  • Stock water for clients, turn on/off coffee machine, bake cookies, make sure the front office is neat and tidy
  • Check the voicemail throughout the day
  • Manage all electronically signed documents in the office
  • Mail out new client packets
  • Process return mail for the agency
  • Make bank deposits as needed
  • Keep office supplies stocked and make sure that there are enough supplies on hand

Qualifications:

  • Excellent work ethic
  • Two years job experience in Customer Service, Sales, or Marketing or Associates degree.
  • Impressive telephone etiquette
  • Great communication skills and the ability to work with others in a close manner
  • Must have proficient computer skills.
  • Working knowledge of Microsoft Office (Outlook, Excel, Word).

Hours: 8:25-5:31 Monday-Thursday and 8:55-5:01 on Friday, no weekends.

Vacation: After 90 days this position will offer PTO as earned. After one year 15 days of PTO annually.

Paid holidays: New Year’s Day, Martin Luther King Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving and the day after, Christmas Day.

Compensation: $10-$12/hour based on experience. Team bonuses based on agency performance. $250/annual clothing allowance for agency branded apparel.

Eligible for Health Insurance and Retirement benefits after 90 days of employment

Commercial Lines Assistant

This position is essential to our team and clients by ensuring that we are providing our commercial clients with the best overall service. Our office expects everyone to work hard and do their best every single day.

Essential Duties & Responsibilities:

  • Process policy renewals
  • Request carrier endorsements
  • Maintain client cancellation list and call customers who have a payment due
  • Issue certificates of insurance
  • Check policies and endorsements for errors
  • Mail policies
  • Process payments

Qualifications:

  • Excellent work ethic
  • General Lines or Personal Lines Insurance license
  • High attention to detail
  • Two years of insurance experience
  • Great communication skills and the ability to work with others in a close manner

Hours: 8:25-5:31 Monday-Thursday and 8:55-5:01 on Friday, no weekends.

Vacation: After 90 days this position will offer PTO as earned. After one year 15 days of PTO annually.

Paid holidays: New Year’s Day, Martin Luther King Day, Good Friday, Memorial Day, 4th of July, Labor Day, Thanksgiving and the day after, Christmas Day.

Compensation: Based on experience. Team bonuses based on agency performance. $250/annual clothing allowance for agency branded apparel.

Eligible for Health Insurance and Retirement benefits after 90 days of employment

To apply please email your resume to Erin@HanbyInsurance.com with the subject line “Your Newest Team Member”